Services à la Carte
Explore the issues. Make informed decisions. Build consensus. Align your team.
Over the last 30 years, Bob and Chris have facilitated 100s of meetings, workshops, and corporate retreats.
Active listeners with a collaborative style, humour, and a buttoned-down process, each excels at engaging participants, breaking up logjams, and ensuring that established outcomes are achieved.
"If you are looking for a strategic planning facilitator with a knack for getting the best out of a disparate group of people, look no further!”
Our approach to facilitation assignments often involves 5 steps:
establishing specific, meaningful, and achievable outcomes,
if necessary, gathering information through online surveys and/or key informant interviews,
building an agenda to address specific needs and achieve desired outcomes,
facilitating the session or sessions, and
documenting and reviewing decisions made and actions to be taken
Let us know what you’d like to achieve, and we’ll recommend an approach and provide you with a fixed price quotation. Complete the form at the bottom of this page and we'll be in touch.
There’s only one way to find out what your stakeholders really think. Ask them!
We are skilled in conducting online surveys, key informant interviews, focus groups, and town halls.
Using the appropriate research tools, we assess the way employees, customers, members, clients, board members, and other stakeholders perceive your department, division, or organization. Or perhaps your products, services, customer service, policies, and so forth.
"We got a lot of value out of the membership survey and key informant interviews. This will help us to keep the right focus as we move into the planning stage."
Employee and customer research is an integral part of virtually every Strategic Directions Planning System assignment. We focus on identifying opportunities and threats and clarifying what stakeholders value about various aspects of your business operation. We pay particular attention to what differentiates your organization and sets it apart from others.
We have conducted more than 1,200 C-level interviews and hundreds of online surveys, focus groups, and town halls. We are skilled at developing flexible interview guides and in pulling together information from numerous sources to provide a clear picture of your business environment and the issues that should be factored into your strategic thinking.